What people say about our courses
Gladly, I feel as though I have been given the password to new riches. I defy anyone not to be enthralled by this course.
David Lindsey,
National Sales Manager,
Watches of Switzerland - UK
I would like for all my colleagues to have this training. The best so far. Definitely recommended.
Evelyn Lobos,
Boutique Sales associate,
Louis Vuitton - London
During my 25 years in watches and jewellery retail, I have dealt with a lot of Arab clients. I had a lot of unanswered questions about their way of shopping, their wealth and their society. This seminar was a real eye opener... Now I know my Arab clients' way of thinking, I know a lot about their countries and, most importantly, how to make them feel more comfortable dealing with me and with my members of staff.
Harish Panchania,
Boutique Manager
Rolex Selfridges - London
For 9 years in training, I delivered courses to more than 3000 sales and marketing professionals from leading brands in 13 countries
in Europe and North America
Courses I deliver include:
Retail Market
Banking & Financial Services
Teams that benefited from my training courses come from
Excellent, Very Engaging and informative course. Thoroughly recommended for anyone eager to learn about different cultures
Paul Rowland,
General Manager,
Hedonism Wines - London
The course helped me to see my job in a different way. Also, you get very good ideas on how to handle different situations. The trainer's knowledge is amazing.
Christian Sleind,
Sales Assistant,
Gucci - Munich
Christian Sleind,
Sales Assistant,
Gucci Munich
If you get the chance to meet Said Chaarawi, you definitely need to… you will learn a lot from his experience
Maximilian Hast,
Store Manager
Bottega Veneta - Munich
Really interesting and beneficial.
Said is an engaging trainer who makes the topics interesting and fun.
Laura Dean,
Store Manager,
Thomas Sabo - Manchester
The training was very interesting and insightful. it allowed me to gain a lot of knowledge and insights on our international customers. Now, I can analyse my customers better, understand their needs and approach them in a more professional way.
Natalia Sarzi,
Assistant Store Director
Saint Laurent - Munich
This course is very useful and fascinating. Giving tools for everyday challenges with foreign customers.
Claudio Pisoni,
Sales Assistant
Sergio Rossi - Rome
The course gives you the key to the heart of each customer. The trainer is genius, experienced and willing to teach you years of learnings made on the shop floor.
Serena Spahni,
Refund Desk Agent
Premier Tax Free - Italy
Utmost revealing training experience. Enhancing. Highly implementable on the shop floor with the team.
Valentina Antoni,
Store Manager
N. Peal - Ingolstadt - Germany